If your employee would rather use a password and RFID card to clock in, or if they're having difficulty clocking in using their fingerprint (see tips for better fingerprint recognition), no problem! It takes just a few seconds to enroll in their RFID card and create a password. Here's how to do so:
Log onto your Fingercheck account and go to the “Employee” tab. Select the employee.
Within the left sidebar menu, click on "Clock Info." Then enter the first number on the card into the "Card Number" field. Under that field, create a numeric password and leave the rest blank. Then click on "Save."
Once the page reloads, select "Send Employee to Clock" from the menu and click "Save."
That's it! Now your employee should be able to swipe their RFID card at the clock, enter their password, and successfully clock in.
Lastly, if ever you (or your employer) are in need of technical assistance, you can contact our Support team at 1-800-610-9501, or, use our in-app messaging feature by logging into our secure site and initiating a conversation.
To learn more about our cost-effective and user-friendly cloud-based time and attendance software, check out our website at Fingercheck.com. Interested in our services? Sign up for a 30-day free trial and get started with FingerCheck today.