Fingerprint verification in the workplace is still a relatively new time tracking technology, and getting your biometric clock to work seamlessly may require a little manual finagling on your part. Here are some tips to get the highest quality fingerprints so that your employees can clock in and out seamlessly:

  1. Use the display number to judge the print – When you enroll your fingerprints, use the number on the screen display as an indicator of how good the print is. FingerCheck clocks max out at 100 but any number above an 80 is good.
  2. Try the left and the right hand – See which hand the machine prefers. Sometimes there is a difference between both hands’ prints.
  3. Enroll more than one finger – Always enroll more than one finger so that you have a backup finger if your employee gets a cut (or if their finger is out of commission for a while, for whatever reason). It also gives your employees more tools to clock in and out with.
  4. Clean the sensor – Every now and then, clean your sensor with a piece of scotch tape. If you ever experimented with scotch tape as a child, you know just how much they can pick up.
  5. Set up one to one punching - Identifying yourself to your machine before enrolling your prints can reduce the verification time by 50 percent. Each employee has a unique number they can enter before they press their finger that can make unlocking the clock faster. This is the "Clock Number", which you can find by clicking the employee's name in FingerCheck, then look for the Clock Number field on the following page. 
  6. Lower your clock’s sensitivity – If your clock has been having a difficult time verifying your employees’ prints, it may be because your clock’s sensitivity is too high. If you’d like to clock in and out more quickly, lower the sensitivity of your clock so that it recognizes your team’s prints faster. To do this, go to your clock and press the Menu button. Select "System," and then "System" again. Now you should be in the window that allows you to change your clock's sensitivity. Your "Threshold" value will be set to 35 by default. Try changing that number to as low as 5. Additionally the function next to it, "1:N" will also be automatically set to a specific number. Change this to 15. Finally, change the "Finger Sens" to low, and then Save.

Using your biometric clock should be an effortless experience, and if it isn't, it takes just a few minutes to re-calibrate your clock and adjust your enrollment methods. 

Lastly, if ever you (or your employer) are in need of technical assistance, you can contact our Support team at 1-800-610-9501, or, use our in-app messaging feature by logging into our secure site and initiating a conversation.

To learn more about our cost-effective and user-friendly cloud-based time and attendance software, check out our website at Fingercheck.com. Interested in our services? Sign up for a 30-day free trial and get started with FingerCheck today.

Did this answer your question?