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FAQs
Articles and guides to help you with the answers on Frequently Asked Questions.
6 articles in this collection
Written by
Jeffrey Mo
What to Do If Your Punches Aren't Showing Up
If an employee comes to you with missing punches, several factors could be at play.
Written by
Jeffrey Mo
Updated over a week ago
What to Do If Hours Are Displaying in a Different Time Zone
You may need to adjust your clock's time zone if all your clock punches are coming in incorrectly
Written by
Jeffrey Mo
Updated over a week ago
Employees Not Showing Up on Time Clock
If these three tasks have all been checked and are intact, contact tech support! We're sure we can help you.
Written by
Jeffrey Mo
Updated over a week ago
How to Add Roles for Users on Fingercheck
Any user on Fingercheck can be assigned additional roles that grant them new role rights and access to different levels of information.
Written by
Jeffrey Mo
Updated over a week ago
How to Lock and Unlock a User
Now, whether you want to lock a user from logging in or unlock a user whose account has been locked you can easily do so.
Written by
Jeffrey Mo
Updated over a week ago
How to Change Your Time Display from Decimal To Minutes
Professional payroll workers usually opt for the decimal format, whereas everyday workers tend to settle on minutes.
Written by
Jeffrey Mo
Updated over a week ago