FAQs

Articles and guides to help you with the answers on Frequently Asked Questions.

6 articles in this collection
Written by Jeffrey Mo

What to Do If Your Punches Aren't Showing Up

If an employee comes to you with missing punches, several factors could be at play.

Written by Jeffrey Mo
Updated over a week ago

What to Do If Hours Are Displaying in a Different Time Zone

You may need to adjust your clock's time zone if all your clock punches are coming in incorrectly

Written by Jeffrey Mo
Updated over a week ago

Employees Not Showing Up on Time Clock

If these three tasks have all been checked and are intact, contact tech support! We're sure we can help you.

Written by Jeffrey Mo
Updated over a week ago

How to Add Roles for Users on Fingercheck

Any user on Fingercheck can be assigned additional roles that grant them new role rights and access to different levels of information.

Written by Jeffrey Mo
Updated over a week ago

How to Lock and Unlock a User

Now, whether you want to lock a user from logging in or unlock a user whose account has been locked you can easily do so.

Written by Jeffrey Mo
Updated over a week ago

How to Change Your Time Display from Decimal To Minutes

Professional payroll workers usually opt for the decimal format, whereas everyday workers tend to settle on minutes.

Written by Jeffrey Mo
Updated over a week ago