Employees who frequently log additional time cost the employer money. Employees who frequently work under their assigned hours can cause other problems, such as lapses in coverage or amount of work completed.

To handle these issues, you can set up "Over Hours" and "Under Hours" exceptions, which trigger when an employee works over or under their scheduled allotment of hours.


In this article, you will learn:


The high-level overview

Creating "Over Hours" and "Under Hours" exceptions requires several steps:

  1. Create one or both of the following exceptions policies:

    • OverHours

    • UnderHours

  2. Create a Maximum Hours policy and/or a Minimum Hours policy.

  3. Add the policy to your employees' master profile.

How to create the exceptions policies

  1. Log in to your Fingercheck account as an Administrator.

  2. Click the SETUP tab > Policies > Exception Policies.

  3. Click Add.

  4. In the Code field, enter an abbreviated name (for example, MP).
    In combination with the Description field, this makes up the full name of the policy as displayed in other areas of Fingercheck.

  5. In the Description field, enter a short descriptive name (for example, Missing Punch).

  6. From the Exception Type drop-down list, select OverHours or UnderHours.

  7. To set how the exception appears on your dashboard, select one of the following options from the Exception Severity drop-down list:

    • Low

    • Medium

    • High

      Selecting High displays the exception in red on the dashboard.

  8. Click Save.

How to create a Maximum Hours policy

For your "Over Hours" exception policy to take effect, you need to define your maximum hours, which are the maximum hours per pair, per day, or per week your employees are to work.

  1. Log in to your Fingercheck account as an Administrator.

  2. Click the SETUP tab > Policies > Maximum Policies.

  3. Click Add.

  4. Complete the fields listed below.

  5. Click Save.

Field

Description

Code

An abbreviated name for the policy.

In combination with the Description field, this makes up the full name of the policy as displayed in other areas of Fingercheck.

Description

A short descriptive name for the policy.

Maximum Hour Type

The options are:

  • PerPair: Total hours for a pair of in and out punches.

  • PerDay: Total hours worked in a day.

  • PerWeek: Total hours worked in a week.

Week Start

The day that is the beginning of your company's workweek. (This option works only if you select PerWeek above.)

Action Type

The action that will alert you of the flagged exception. The options are:

  • CapAndException: Puts a cap on the employee's hours and adds an exception on the time card to indicate they worked more hours.

  • ExceptionOnly: Triggers the exception, but does not limit the employee's hours.

  • CapOnly: Caps the hours but does not flag an exception.

  • NoCapNoException: Does not limit the hours nor flag the exception.

Maximum Hours

The maximum number of hours allowed to be worked. For example, if the employees' workday should be 8 hours long, enter 8.

How to create a Minimum Hours policy

For your "Under Hours" exception policy to take effect, you need to define your minimum hours, which are the minimum hours per pair, per day, or per week your employees are to work.

  1. Log in to your Fingercheck account as an Administrator.

  2. Click the SETUP tab > Policies > Minimum Policies.

  3. Click Add.

  4. Complete the fields listed below.

  5. Click Save.

Field

Description

Code

An abbreviated name for the policy.

In combination with the Description field, this makes up the full name of the policy as displayed in other areas of Fingercheck.

Description

A short descriptive name for the policy.

Minimum Hour Type

The options are:

  • PerPair: Total hours for a pair of in and out punches.

  • PerDay: Total hours worked in a day.

  • PerWeek: Total hours worked in a week.

Week Start

The day that is the beginning of your company's workweek.

Action Type

The action that will alert you of the flagged exception. The options are:

  • AddAndException: Adds to the worked hours until it equals the minimum hours they should have, and adds an exception on the time card to let you know they actually worked less.

  • ExceptionOnly: Triggers the exception, but does not bump it up.

  • AddOnly: Pushes the worked hours up to the minimum amount but does not notify you. (The option can be useful for salaried employees).

  • NoAddNoException: Does not alert you about the exception nor push up their hours.

Minimum Hours

The minimum number of hours an employee should be paid for. For example, if the employees' workday should be 8 hours long, enter 8.

Exception Policy

This field is can be used if you have multiple exceptions in a day and don't want this exception to take precedence over another. In most cases, you can leave this field as None.

How to apply the Minimum Hours and Maximum Hours policies to a master profile

  1. Log in to your Fingercheck account as an Administrator.

  2. Click the Setup tab > System > Master Profiles.

  3. Select the profile to which you want to apply your policies.

    The Master Profile page appears.

  4. From the Minimum Hour Policy drop-down list, select the policy.

  5. From the Maximum Hour Policy drop-down list, select the policy.

  6. Click Save.

    For more information, see How to Set up a Master Profile.


As always, we aim to enhance your experience here at Fingercheck with not only new enhancements but with guides to provide you with the direction and support needed to navigate the system with ease.

If you have any further questions on this subject, you can reach out to our team at 1-800-610-9501, or by using our in-app messaging feature by logging into our secure site and initiating a conversation.

To learn more about our cost-effective and user-friendly cloud-based time and attendance software, check out our website at Fingercheck.com.

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