If you have already run payroll, but you notice something you need to change or cancel, you have a few options:
If the ACH file has not yet gone to the bank (which happens at 5:00, 7:00, and 9:00 p.m. on the day you run payroll), you can cancel payroll and rerun it.
If the ACH file has gone to the bank, it is before 10:25 a.m. (Eastern) one day prior to the check date, and the bank has not yet sent out the funds you can perform any of the following edits:
Delete an entire payroll or an individual check from a payroll
Change a routing or account number
Change an account type
Change an individual check amount (You can pay less than the original amount, but not more.)
If the ACH file has gone to the bank and it is not more than 5 business days after the check date, you can attempt to perform a reversal of an entire payroll or an individual check.
See Fees for services below for information about the cost for changing, deleting, or reversing a payroll or check.
Important: You can change, delete, or reverse a payroll run or individual checks only if they are paid through direct deposit.
Fees for services
Change fees are $15 per check.
Delete fees are $15 per credit. For example, if you delete drafts for 3 employees from payroll, the fee is $45.
Change and delete fees are $15 per credit (for example, if an employee has 2 accounts and they want to delete the full check for the employee, the fee is $30).
Reversal fees are $35 direct deposit reversal. For example, if you reverse deposits for 3 employees from payroll, the fee is $105.
IMPORTANT: A successful reversal is not guaranteed, but the fee still applies. You will receive notification of success or failure within 3 to 5 business days after you make the request.
Change routing and account numbers, account types, and check amounts
As described above, you can change routing and account numbers, account types, and check amounts if the bank has not yet sent out the funds, and it is before 11 a.m. one day prior to the check date.
Log in to Fingercheck as an Administrator.
Click the PAYROLL tab.
In the Previous Payroll section, select the payroll run.
Click Cancel/Modify Payroll.
In the pop-up window, enter YES to confirm.
In the next window, select Change, and click Continue.
On the Edit Payroll screen, select the checks you want to change, and click Next.
On the next screen, make the necessary changes, and click Next.
Note: When editing the Amount, you can enter only a smaller amount (that is, the new amount cannot be larger than the original amount).
Review the final summary, and click Confirm.
In the confirmation window, click OK.
Void any checks where the check amount was changed, and create a new check as described in How to finish the process to maintain your payroll records below.
You will receive an email with instructions about how to proceed.
Voids are not required if the account or routing number or the check type was changed.
Delete a payroll run or individual checks
As described above, you can delete an entire payroll run or individual checks if the bank has not yet sent out the funds, and it is before 11 a.m. one day prior to the check date.
Log in to Fingercheck as an Administrator.
Click the PAYROLL tab.
In the Previous Payroll section, select the payroll run.
Click the Cancel/Modify Payroll.
In the pop-up window, enter YES to confirm.
In the next window, select Delete, and click Continue.
To delete an entire payroll:
Select Delete an entire payroll, and click Next.
Review the amount shown on the next screen, and click Next.
Review the final summary, and click Confirm.
In the confirmation window, click OK.
To delete individual checks:
Select Delete individual checks, and click Next.
From the list of checks that appears, select the checks you want to delete, and click Next.
Review the final summary, and click Confirm.
In the confirmation window, click OK.
Void the affected checks as described in How to finish the process to maintain your payroll records below.
You will receive an email with instructions about how to proceed.
Attempt to reverse a payroll that you have run
As described above, if the ACH file has gone to the bank and the employees have received their fund and it is not more than 5 days after the check date, you can attempt to perform a reversal of an entire payroll or an individual check. If the reversal is unsuccessful, you will need to attempt to recover the funds outside of Fingercheck.
Log in to Fingercheck as an Administrator.
Click the PAYROLL tab.
In the Previous Payroll section, select the payroll run.
Click the Cancel/Modify Payroll.
In the pop-up window, enter YES to confirm.
In the next window, select Reverse the entire direct deposit payroll or Reverse an individual paycheck.
Click Continue.
If you selected Reverse the entire direct deposit payroll:
Review the amounts on the screen, and click Next.
Review the next message that appears, and click Next.
Review the final summary, and click Confirm.
In the confirmation window, click OK.
If you selected Reverse an individual paycheck:
Select the checks you want to reverse, and click Next.
Review the next message that appears, and click Next.
Review the final summary, and click Confirm.
In the confirmation window, click OK.
Select the reason for the void, and click Confirm.
Void the affected checks. (See How to finish the process to maintain your payroll records below.)
You will receive an email with instructions about how to proceed.
Finish the process to maintain your payroll records
To maintain accurate payroll records after you change, delete, or reverse checks, you should void the original check(s). Voiding the checks will also void the taxes associated with each check. However, the gross tax amount originally drafted will be applied to your tax services account as a credit, and be used towards future payroll runs.
Void the checks. (You will receive an email with instructions about how to proceed.)
If you are voiding a check that includes pay on-demand, 401k, or child support deductions, these deductions are voided with the checks, but the drafts are not deleted and will not be credited back to your bank account.
For amounts that have already been drafted, manually adjust future payrolls to deduct the amounts.
If you edited a check, create a new check (with direct deposit disabled) for the corrected amount. (See How to Process a Manual Check.)
Watch a video showing how to change a payroll after you submit the payroll.