When you run payroll, you want to see where your money is in the process. Within Fingercheck, you can easily see the details about each transaction. You have end-to-end visibility so that you know the status of the funds at any time.

Visibility into your funds distribution can also help if you have a returned direct deposit. If this is the case, you might need to void a check and create a manual check. Similarly, you might learn about a correction that must be made to an employee's bank account, and you can update the account prior to your next payroll. To inform you about corrections required, you will receive an email, and a task will appear on your Fingercheck Dashboard.


In this article, you will learn:


How to view the status of your payroll transactions

  1. Log in to Fingercheck as an Administrator.

  2. Click the PAYROLL tab.

  3. In the Previous Payroll section, if the payroll run you want to view is not already selected, select it from the drop-down list on the right.

  4. Click Payroll Summary.

    The payroll summary appears.

  5. Click the View Processes icon in the top-right corner to open a summary of the transactions for the run.

  6. Hover over each icon for details.

    Each option is described in the following section.


About the View Processes options

When you click the View Processes icon, you'll see one or more of the following flags.


Funding Method

Funding Method displays the funding method in a tooltip. The methods are:

  • Draft 2 Day Window

  • Draft 5 Day Window

  • Draft Next Day

  • Draft Same Day

  • Wire Drawdown

  • Wire


Funding Status

Funding Status displays the funding status in a tooltip. The statuses are:

  • Draft

  • Funded

  • Awaiting Wire

  • Redraft

  • Returned Due to NSF

  • Returned Due to Other

If you are set up to use a Draft method, upon the check date, the system moves the status automatically to Funded (unless Fingercheck is notified of a return or stop payment).

If you are set up to use a Wire method, the status moves to Awaiting Wire and then to Funded when Fingercheck is notified that the wire was received.

If the funding is returned, Fingercheck will notify you of the reason, and you will see one of the following statuses:

  • Returned Due to NSF (non-sufficient funds): Non-sufficient funds were in the account, so Fingercheck could not draft the account.

  • Returned Due to Other: The account could not authorize the transaction, so the Automated Clearing House (ACH) filters on the account were locked.


Processed

The Processed icon indicates that the payroll has been processed.


Transaction Details

If the Transaction Details icon appears, click it to view the transaction details for the payroll run (as shown below).

The possible statuses under ACH Transaction Details sections are:

  • Submitted: No issues were found. Funds have been sent to the employee's bank account.

  • Returned: Funds were not able to be deposited to the employee's bank account. Reasons for this might be that the account was closed, or the account number or routing number was incorrect.

  • Correction: Funds were able to be deposited to employee's bank account, but corrections to the employee's direct deposit info is needed prior to the next payroll. (Most commonly, the account or routing number needs an update.)

If you click the icon on the right side of the transaction, you can see details about the transaction. Example details you might see for returned funds are as follows:

An example of what you might see if corrections need to be made is as follows:


Thank you for using Fingercheck. If you have any questions on this article's topic, you can reach out to our team at 1-800-610-9501, or use the chat option below.

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