What is a punch request?
When an employee submits a punch request, you can correct or add time to their time cards because:
They forgot to clock in/out
They clocked in at the wrong time
They missed a punch for a scheduled shift
Admins or supervisors must approve the request before it is automatically added to the employee's time card.
Configuring punch request types
Admins can control which request types employees can submit:
Add Punch
Change Punch
You can set up the punch request types in the SETUP tab > System > Request Types. Learn how to set up the requests here.
Punch request dashboard
With the Punch Request Dashboard on the web, you can:
Approve or deny punch requests quickly
Automatically updates the employee’s time card on approval
View punches for the requested date
Edit punch requests
Filter employees by name or employee number
Leave optional comments/notes (admins and employees share the notes field so they can view each other's notes.)
All without needing to adjust timecards manually.
Access the punch request dashboard
Navigate to the Time & Labor tab
Select Punch Requests
The Punch Requests Dashboard will open with:
Employee name
Date of punch request
Request type
Notes
Punch status
Reviewing requests
Go to the Punch Request Dashboard in the Admin Portal.
Filter by status, request type, or employee.
Click a request to view details.
Approve or deny the request.
Add a comment if needed
Or edit the request by clicking the edit or pencil icon in the status column.
Upon approval:
The punch is added or updated on the time card.
The timecard is automatically recalculated.