As an administrator or a supervisor, you need to create request types for your employees. Employees can send general requests on their dashboard and send you a punch request if they miss a punch or mistakenly punch in/out. After the request is submitted, an email notification is sent to you (the supervisor), and the request populates in your main dashboard, the Punch Requests dashboard and the General Requests tab of the mobile app.
Add a request type
Log in to your Fingercheck account as an Administrator.
Click the SETUP tab > System > Request Types.
Click Add.
In the Code field, enter an abbreviated name for the request type.
In combination with the Description field, this makes up the full name of the schedule as displayed in other areas of Fingercheck.
In the Description field, enter a short descriptive name for the request type.
Recommended codes and descriptions:
AP - Add punch
ASIP - Add scheduled in punch
ASOP - Add scheduled out punch
CPT - Change punch time
General - General request
Select the correct Action Type field for Punch Requests.
For General Requests, select Notify Admin
Click Save.