Fingercheck offers several security features to prevent buddy punching from occurring. Buddy punching is when an employee clocks in or out of work for another employee who is not present. This is a form of fraud that allows employees to get paid for hours they didn't work, and can negatively impact a business's bottom line. We take extra precautions when it comes to mobile punching security.
Set security features
Log in to Fingercheck as an Administrator.
Click the EMPLOYEES tab, and click on the employee's number to open the employee's profile.
In the profile, click Self Service under Personal.
Click the Edit icon (pencil) in the top-right corner.
In the Mobile Punch section under Clock in Options, select the options you want to enable for your employees:
Allow Mobile Punch
Do Not Require GPS On Mobile
Take Photo On Mobile Punch
To restrict employee mobile punching to each individual employee's own cell phone (so that they cannot give their coworkers their login information to punch on their behalf), enter the employee's mobile device ID number into the Mobile Device ID field.
See the procedure below to learn how to find the ID number.
Once the feature is enabled, the employee will not be able to punch in or out from any other mobile device ID.
How employees can find their mobile device ID
Log into the Fingercheck mobile app.
Tap the hamburger icon to open the menu.
Tap About.
On the About page, tap Show Device ID.
Tap Send, and send the ID to your supervisor.
Facial recognition
Facial recognition is a great feature that requires employees to take a photo every time they make a mobile punch.
Employee set up to take photos on mobile punch
Log in to Fingercheck as an Administrator.
Click the EMPLOYEES tab, and click on the employee's number to open the employee's profile.
In the profile, click Self Service under Personal.
Click the Edit icon (pencil) in the top-right corner.
In the Mobile Punch section under Clock in Options, select Take Photo On Mobile Punch.
Scroll down to the section Face Recognition and copy the employee’s profile pic or upload a photo to use for face recognition on the tablet or mobile app.
The image used should include the employee’s daily accessories which may include glasses, hats, scarves, etc.
Click Save.
Once the feature is enabled, the employee will still be able to punch in or out without taking a photo. The admin and/or supervisor will receive an alert to review the time card.
Please note: For facial recognition to work with the employee’s photo punch, the employee must open and agree to the Biometric Consent Agreement. If the employee does not confirm this agreement, the photo punches will not be recorded. Check out How to Enable Employee Biometric Consent for more details on employee biometric consent.
Set up photo punch alerts
Log in to Fingercheck as an Administrator.
Click the SETUP tab > Policies > Alert Policies.
Click Add.
Enter required Alert Policy Information:
Code
Description
Action Type: select from the drop-down menu to send alerts via Email, Text, Phone, All, and Notification.
If the Action Type selected above was All or Notifications, select Users that should receive push notifications via the mobile app.
Under the Alert Rules section, click Add.
Edit Alert Rule selections:
Alert Type drop-down menu: PunchPhoto - Notify when verifying photo after punch.
Job Parameters: check the selection when notification should be sent.
Enable the checkbox to activate the rule.
Click Apply.
Click Save on the next page.
MatchWithConfidence | Check to get an alert when the photo successfully match |
NoMatchWithConfidence | Check to get an alert when the photo doesn’t match with the image on file |
MatchWithMediumConfidence | Check to get an alert when the photo matches, but not completely sure |
MatchWithLowConfidence | Check to get an alert when the photo does not quite match with the image on file |
SourceImageNotExisit | Check to get an alert when there is no image on file to match the photo |
TargetImageNotExist | Check to get an alert when the photo is not captured |
NoFaceDetected | Check to get an alert when no face is detected on the photo |
GeneralError | Check to get an alert when something goes wrong with reviewing this image |
NotifyEmployeeByEmail | Check to notify employees by email |
NotifyEmployeeByText | Check to notify employees by text |
NotifyEmployeeByPush | Check to notify employees by push notification |
NotifyEmployeeMessage | Additional message to add on notification for employees |
Add image to punch log
You can view the employee’s photo punch from the TIME & LABOR tab > Punch Log. You can customize columns in the Punch Log by adding an image column and make it easier to review the photo punches.
Go to TIME & LABOR tab > Punch Log.
Click the Customize Columns icon on the top right.
Click on Image and drag and drop in between two columns.
Successful match
Unsuccessful match
Set up an exception policy for facial recognition
You can set up an exception policy to alert you on their timecard about a photo punch.
Log in to your Fingercheck account as an Administrator.
Click the SETUP tab > Policies > Exception Policies.
Click Add.
In the Code field, enter a label for your policy.
In the Description field, enter a short description.
From the Exception Type drop-down list, select a type for your policy:
PunchPhotoNoMatchWithConfidence
PunchPhotoNoMatchWithMediumConfidence
PunchPhotoNoMatchWithLowConfidence
PunchPhotoNoFaceDetected
For example, if you select PunchPhotoNoMatchWithConfidence, the exception is triggered whenever the target employee's punch photo does not match with confidence to the facial recognition photo in their profile.
To adjust how urgent the exception appears on your dashboard, select one of the following options from the Exception Severity drop-down list:
Low
Medium
High
Selecting High displays the exception in red on the dashboard.
Click Save.