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Schedule: Manage Settings, Styles, and Warnings
Schedule: Manage Settings, Styles, and Warnings

Learn how to maximize the schedule with settings, styles, indicators, and warnings

Gina Schrandt avatar
Written by Gina Schrandt
Updated over a month ago

The Schedule Settings allow you to control your scheduling process. You can select what day your work week starts, and working hours, as well as control availability preferences, notifications, and set warnings.

You can assign role rights to other users to manage the scheduler settings, "Manage Schedule Settings." This allows for more control over who can view or modify the settings.

  • This role right can be added to existing security roles.

  • All existing and new admin and supervisor roles will have this setting enabled by default.


Adjust the settings

  1. Click on the Settings icon (gear icon) near the top right of the schedule.

  • In the Settings pop-up, there are 5 tabs:

    • Calendar

    • Notifications

    • Availabilities

    • Warnings

    • Styles

    Calendar

    • Week Starts

    • Working Hours

      • Display non-business hours option

    • Work Week

  • Employee permissions: Admins can allow employees to trade, cover, and take open shifts, giving them more control over their schedules.

    • Allow employees to trade shifts.

    • Allow employees to ask for cover.

    • Allow employees to take open shifts.

  • Customize shift card:

    • Shift details

      • Display on shift: jobs, departments, tasks, or cost centers.

    • Shift Task Lists

      • Display the progress bar and counter in the schedule shift card.

  • Team Schedule:

    • Admins can configure the visibility of team schedules and time-off requests for employees. The available settings include:

      • Allow employees to view other shifts: This provides all shifts visibility.

        • Without restrictions, all employees can see all team members' shifts.

      • Allow employees to view others’ absences: This provides complete time off visibility.

        • Without restriction, all employees can see all team members' time-off requests (both pending and approved).

  • Create a custom employee section:

    • Hide the employee profile picture.

      • This option improves performance and speed.

  • Customize Subscribe to Calendar View (company settings).

    • When admin and employee users subscribe to a calendar, admins can choose how many future days to load shifts for.

      • Last day of the next month (default)

      • 60 days

      • 90 days


Notifications

  • Employee notifications

    • Choose what kind of notifications you want to send:

      1. Send a notification to employees on the publish shift.

      2. Send a notification to employees before shift start time.

        1. Enter the number of minutes before the shift starts to send the notification.

    • Select the appropriate methods for sending the employee notification.

      1. Email

      2. SMS

      3. Push notification

  • Supervisor notifications

    • Select the type of notification you wish to send.

      1. Send a notification to the supervisor if the employee does not clock in:

        1. Enter the number of minutes after the shift starts to send the notification.

        2. Enter the number of minutes before the shift starts to send the notification.

      2. Select if you want to also send an email copy to the employee

        1. You can add additional email recipients.

      3. Select the appropriate methods for notifying the supervisor.

        1. Email

        2. SMS

        3. Push notification

      4. Select the appropriate methods for sending the employee notification.

      1. Email

      2. SMS

      3. Push notification


Availabilities

  • You have the following options:

    • Allow employees without a cost center, job, or task to be shown as available.

      • This setting will allow employees with NO assigned cost center, job, or task to be shown as available when scheduling a shift with a cost center, job, or task selected.

    • Allow employees to select additional positions and allocations when setting their availability.

      • This setting will allow employees to indicate additional cost centers, jobs, or tasks they are available to work at. If not selected, this will be an admin/supervisor-only functionality.

    • Choose employees' availability schedule view:

      • Adjust the settings to choose how employees' availability schedules are displayed.

        • Allow any employee to be scheduled for the department.

        • Allow any employee to be scheduled for any job.

        • Allow any employee to be scheduled for any task.

These settings will allow an employee to be shown as available when scheduling a shift for any cost center, job, or task, regardless of the cost center, job, or task assigned in the employee's profile or additional positions and allocations. Employees with no assignment will also be shown as available.


Warnings

Admins can set limits to ensure compliance and manage workloads effectively by showing scheduling conflicts directly in the schedule such as:

  • An employee is scheduled for a shift during their unavailable time or when their availability does not match the shift.

  • An employee has requested or approved PTO during a scheduled shift.

  • Overnight shifts spanning into a day not currently in view will have a +1 indicator for clarity and viewing.

Show scheduling conflicts:

  • Overlapping shift

  • Approved PTO

  • Requested PTO

  • Unavailable employees

Show warnings

  • Daily work hours per employee

    1. An employee exceeds the specified number of hours a day.

    2. Fill in the hours and minutes.

  • Weekly work hours per employee

    1. An employee exceeds the specified number of hours a week.

    2. Fill in the hours and minutes.

  • Number of shifts weekly per employee

    1. An employee exceeds the specified number of shifts in a week.

    2. Fill in the number of shifts.

  • Number of shifts daily per employee

    1. An employee exceeds the specified number of shifts per day.

    2. Fill in the number of shifts.


Styles

Employee shift notes:

  • Admins can enable a setting that allows employees to add notes to their shifts.

    • This is useful for providing additional details about the work completed, suggestions, or any issues encountered during the shift.

How to set up employee shift notes

  1. Click on the Settings icon (gear icon) near the top right of the schedule.

  2. Navigate to the Styles tab

  3. Check the box if you want to allow employees to enter shift notes.

  4. Click Save to apply the settings.

Default shift colors

As an admin, you can configure default colors for all shifts based on a specific attribute, or category, such as jobs, tasks, departments, or cost centers. This helps in easily distinguishing shifts by their assigned attribute and saves time by not having to choose a color each time you add a new shift.

  • Choose a default color for new shifts.

    • The selected color will be assigned to all shifts unless you specify it to a category:

      • Department

      • Job

      • Task

      • Cost Center

Please note you can only choose one category at a time.


Warnings and indicators with Quick Filters

On the schedule, you can quickly view any conflicts and warnings. They are marked in multiple places: the employee row, the job, task, department, cost center, and/or group, and the date columns.

View by Employee

  1. Quick filters display totals for all employees for the current calendar view (daily, weekly, or monthly) when hovering over the filter

    1. Amount of open shifts

    2. Amount of unpublished shifts

      1. Filters to show all employees that have at least 1 unpublished shift for that calendar view.

      2. If the employee list is already filtered by the user, then the quick filter AND the amount will only apply to those selections.

    3. Amount of warnings

      1. Filters to show all employees that have at least 1 warning for that calendar view.

      2. If the employee list is already filtered by the user, then the quick filter AND the amount will only apply to those selections

2. Indicator displays the total hours for the open shifts for the calendar view (daily, weekly, or monthly).

  • If filters for the job, department, task, or cost center are used, then the quick filter AND the indicator # will only apply to those selections.

3. Quick filters show the total number of open shifts, unpublished shifts, and warnings for that day:

  • If filters for the job, department, task, or cost center are used, then the quick filter AND the indicator # will only apply to those selections

4. Indicator displays the total hours for the selected employee for the calendar view (daily, weekly, or monthly).

5. Quick filter shows any unpublished shifts for the employee.

  • Quick filter shows any shifts with warnings or conflicts for the employee.


View by Department, Job, Task, or Cost Center

  1. Quick filters display totals for the selected job, task, or department tab for the current calendar view (daily, weekly, or monthly) when hovering over the filter

    • Amount of open shifts

      1. Filters to display all open shifts for the jobs, tasks, CC, or department tab that have at least 1 open shift for that current view.

    • Amount of unpublished shifts

      1. Filters to display all unpublished shifts for the jobs, tasks, CC, or department tab that have at least 1 open shift for that current view.

      2. If the job/task/CC list is already filtered by the user, then the quick filter AND the amount will only apply to those selections

    • Amount of warnings

      1. Filters to display all warnings for the jobs, tasks, CC, or department tab that have at least 1 open shift for that current view.

      2. If the job/task/CC list is already filtered by the user, then the quick filter AND the amount will only apply to those selections

2. Quick filters display the total hours and shifts for all employees for the selected job, task, or department tab for the current calendar view (daily, weekly, or monthly).

3. Quick filters show the total number of open shifts, unpublished shifts, and warnings for that day:

  • If filters for the job, department, task, or cost center are used, then the quick filter AND the amount will only apply to those selections.

4. Indicator displays the total hours, people designated, and number of shifts for the selected job, task, or department tab for the current calendar view (daily, weekly, or monthly).

  • Quick filter shows any open shifts for the tab.

  • Quick filter shows any unpublished shifts for the tab.

  • Quick filter shows any shifts with warnings or conflicts for the tab.


Group by Department, Job, Task, or Cost Center

  1. Indicator displays the total hours, people designated, and number of shifts for the selected job, task, or department tab for the current calendar view (daily, weekly, or monthly)

  2. Quick filters display the total hours and shifts for all employees for the selected job, task, or department tab AND group for the current calendar view (daily, weekly, or monthly).

    1. Quick filter shows any open shifts for the tab AND group.

      1. Totals do not update based on the view by a list within a group being filtered.

    2. Quick filter shows any unpublished shifts for the tab AND group.

      1. Totals do not update based on the view by a list within a group being filtered.

    3. Quick filter shows any shifts with warnings or conflicts for the tab AND group.

      1. Totals do not update based on the view by a list within a group being filtered.

3. This tab shows the quick filter and indicator amounts for the selected job, task, department, or cost center only.


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