Fingercheck offers many exception types that flag many kinds of abnormal punches, whether missing in or out punches, unscheduled punches, or over/under-hour punches. These exception types work with your employees' schedule policy to determine when to trigger them. To avoid inundating your screen with information you don't need, you can set up the exception policy to tell Fingercheck which ones you want to use.
Exceptions will appear in a few places within Fingercheck, including your main dashboard, on the employee's time cards, and some reports.
Set up an exception policy for missed punches
Log in to your Fingercheck account as an Administrator.
Click the SETUP tab > Policies > Exception Policies.
Click Add.
In the Code field, enter an abbreviated name (for example, MP).
In combination with the Description field, this makes up the full name of the policy as displayed in other areas of Fingercheck.In the Description field, enter a short descriptive name (for example, Missing Punch).
From the Exception Type drop-down list, select MissedOutPunch.
This option is triggered if an employee has an odd number of punches. For example, if they punch in and forgot to punch out. Or maybe they punched out but did not punch in.
To adjust how urgent the exception appears on your dashboard, select one of the following options from the Exception Severity drop-down list:
Low
Medium
High
Selecting High displays the exception in red on the dashboard.
Click Save.
To receive live punch alerts in real-time by email, text message, or push notification, see How to Set up Missed In Punch Notifications.
You can create long and short break exceptions through Exception Policies. An exception will be flagged within an employee's time card whenever the employee goes over or under their allowed break time.
You'll need to assign a break policy to the master profile so the system knows when to trigger an exception.
Create an exception policy for breaks
Log in to your Fingercheck account as an Administrator.
Click the SETUP tab > Policies > Exception Policies.
Click Add.
In the Code field, enter a label for your policy.
In the Description field, enter a short description.
From the Exception Type drop-down list, select a type for your policy.
There are many options. For example, for a long break exception, select LongBreak. Conversely, for a short break exception, select ShortBreak.To adjust how urgent the exception appears on your dashboard, select one of the following options from the Exception Severity drop-down list:
Low
Medium
High
Selecting High displays the exception in red on the dashboard.
Click Save.
Set up an exception policy for early and late exceptions
Log in to your Fingercheck account as an Administrator.
Click the SETUP tab > Policies > Exception Policies.
Click Add.
In the Code field, enter a label for your policy.
In the Description field, enter a short description.
From the Exception Type drop-down list, select a type for your policy: InEarly, InLate, OutEarly, or OutLate.
For example, if you select InEarly, the exception is triggered whenever the target employees punch in before their schedule policy's assigned Start Time.To adjust how urgent the exception appears on your dashboard, select one of the following options from the Exception Severity drop-down list:
Low
Medium
High
Selecting High displays the exception in red on the dashboard.
Click Save.
Set the schedule policy and master profile for exceptions
For your exception policy to take effect and be useful, make sure that the employee's schedule policy is set up properly. Specifically, in the Window fields (shown below), specify how many minutes before or after the scheduled start and end time should be flagged as an exception. After you have set your limits, the system will know when to trigger an exception according to the minute window times you have set. For more information, see How to Create a Schedule Policy.
Once you've checked over your schedule policy, open your employees' profile (on the EMPLOYEES tab) to verify whether the start date of their master profile (at Personal > Profile) matches the start date of your exception policy.
Thank you for using Fingercheck. If you have any questions on this article's topic, you can reach out to our team at 1-800-610-9501, or use the chat option below.