How to Notify Employees of Their Exceptions via Email

If you want to let your employees know about exceptions related to them, you can have notifications emailed or texted to them.

Jeffrey Mo avatar
Written by Jeffrey Mo
Updated over a week ago

Common and not-so-common attendance-related issues inevitably arise between your existing workload and your varying employee attendance. Rather than handling employee attendance issues on a case-by-case basis, you can configure Fingercheck to notify employees of punches that are exceptions so you don't have to notify them yourself.

How to send exception notifications to employees

  1. Log in to Fingercheck as an Administrator.

  2. Go to the SETUP tab > System > Scheduled Tasks.

  3. Click Add.

  4. In the Schedule Task information section, enter a Code and Description for the task.
    The Code is an abbreviated name for the task. The Description is a short descriptive name. Together, these fields make up the full name as displayed in other areas of Fingercheck.

    You can leave the other fields as is.

  5. In the Task Actions section, click Add.

  6. In the pop-up window that appears, select AUEXNO - Notify Employee For Exception from the Job Action drop-down list.

  7. In the ExceptionCode field, enter the exception code.

    These are the codes created in exception policies. Go to the SETUP tab > Policies > Exception Policies. For examples of exceptions you can create, see the Exception articles.

  8. In the Message field, enter a short message for the email.
    Note: For your employee to receive these emails, an e-mail address must be on file in their employee personal information.

  9. To have the message sent by text instead of email, select the SendTextMessage checkbox.

  10. Add a task trigger so that the task is sent at a regular interval:

    1. In the Task Triggers section, click Add.

    2. Enter a Start Date and End Date.

      If you want the task to be "permanent," select an end date far into the future.

    3. Select the Time of day when you want the email or text to be sent.

    4. Select a Trigger Type: Daily, Weekly, or Monthly.

      The Days field changes depending on the option you select.

    5. Select the Days you want the task triggered.

      If you selected Daily as the Trigger Type, enter 1 to have the task triggered every day.

    6. Click Apply.

  11. Click Save.

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