Team Chat is an intuitive and powerful messaging platform designed to enhance communication within your company and team. Team Chat is an exclusive communication tool available to all companies on the 360 Plus plan. It is available on both the web and mobile. Download the mobile app: Apple App Store or Google Play.
With Team Chat, you and your employees can seamlessly:
Chat 1:1 with other team members.
Create groups to discuss scheduling or special projects.
Share files and images.
Moderators
As a group moderator, you can:
View members.
Add members.
View banned members.
Transfer ownership.
Leave the group.
Delete and exit the group.
Logging in
Login: Begin by logging into your account using the credentials provided by your organization or community.
Click on the Team Chat icon at the top right of your screen.
Navigating the screen
Dashboard: Once logged in, you'll see the main dashboard, which includes your recent chats, groups, and contacts.
Features and usage
1:1 chats
Starting a chat: To start a conversation, click on a contact from your contact list. This opens a chat window where you can send and receive messages.
Sending messages: Type your message in the text box and press Enter to send. You can also use emojis to make your conversations more expressive.
Group chats
Participating in groups: In group chats, you can send messages, share files, and participate in discussions with multiple members at once.
Creating a group
To create a group:
Click on the + icon in Team Chat.
Select the group type:
Public: Discoverable by anyone in the company.
Private: Invitation only.
Give the group a nickname.
Choose team members to be part of the group (this step is optional and can be completed later).
Joining a group: Public groups can be found in the Groups tab. Private groups require an invitation from an existing member.
Edit a group: Click on the ‘i’ icon in a group to see additional settings and changes you can make.
Notify people in your group: A push notification is triggered when you @ mention someone.
You cannot notify all people in the group or @ mention all.
File sharing
Attaching files: Click the ‘+’ icon in the chat window to attach files.
You can share images, documents, videos, and more.
Viewing files: Shared files can be viewed directly in the chat window or downloaded for offline use.
Voice notes
Recording notes: Click on the microphone icon in the message composer to record a voice note. Release the button to send the note.
Reactions and emojis
Reacting to messages: Hover over a message to see the reaction options. Click on an emoji to react to a message.
Using emojis: Click on the emoji icon in the text box to open the emoji picker and add emojis to your messages.
Threads
Reply in a thread: You can hover over a message to reply to it in a thread. Threads coordinate message-specific discussions. They allow in-depth discussions without cluttering channels or direct messages.
Customization
Notifications
Setting preferences: Customize your notification settings to receive alerts for new messages, mentions, and more.
User profile
Editing profile: Update your profile picture and other personal information by clicking on your avatar or username.
Team Chat offers a seamless and user-friendly experience, making it easy for users to communicate effectively, share resources, and stay connected. Whether you're chatting one-on-one, participating in group discussions, or sharing important files, Team Chat provides the tools you need to stay engaged and productive.