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How to Set up Notifications if Your Clock Goes Offline
How to Set up Notifications if Your Clock Goes Offline

While your clock is offline, your employees will still be able to punch in and out uninterrupted.

Jeffrey Mo avatar
Written by Jeffrey Mo
Updated over a week ago

Since Fingercheck is hosted on the cloud, a connection must be established between your clocks and our servers for your clock to be able to upload your punch data successfully. This integral connection is why we designed an automatic alert system to alert you whenever your clock is offline for more than an hour. While your clock is offline, your employees can still punch in and out uninterrupted. Their punches will be uploaded after the connection is repaired.

How to set up notifications if your clock goes offline

  1. Log in to Fingercheck as an Administrator.

  2. Go to the SETUP tab > System > Scheduled Tasks.

  3. Click Add.

  4. In the Scheduled Task Information section:

    1. In the Code field, enter an abbreviated name for the task.

    2. In the Description field, enter a short descriptive name.

      Together, the Code and Description fields make up the full name as displayed in other areas of Fingercheck.

    3. Leave the Job Status field set to Scheduled.

  5. In the Task Actions section, define the task:

    1. Click Add.

    2. From the Job Action drop-down list, select CLNO - Clock Notification Offline.

    3. Leave the Sequence field at 0.

    4. In the MailTo field, enter the email address of the person who should receive the notification.

    5. Leave the Days field at 0.

    6. Click Apply.

  6. In the Task Triggers section, define how often the task is executed.

    1. Click Add.

    2. In the Start Date field, enter the date you want to start the task.

    3. In the End Date field, enter a date far into the future (such as 1/1/2099) so that the trigger continues to run.

    4. In the Time field, enter the time of day when you want the notification sent.

    5. From the Trigger Type drop-down list, select Daily, and select the day of the week for the job to run.
      If you want to be notified more frequently, you can create multiple triggers to execute the notification in the morning, afternoon, and evening (changing the Time field for each trigger).

    6. In the Days field, enter 1 so that the task is triggered every day.

    7. Click Apply.

  7. Click Save to save the scheduled task.

Thank you for using Fingercheck. If you have any questions on this article's topic, you can reach out to our team at 1-800-610-9501, or use the chat option below.

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