Fingercheck's alert policies keep you notified so that you can stay on top of your staff's time and attendance.


How to set up a long-break notification

  1. Set up a long-break exception policy and a break policy.

  2. Apply these policies to the master profile.

  3. Click the SETUP tab > Policies > Alert Policies.

  4. Click Add.

  5. Complete the fields in the Alert Policy Information section.

    From the Action Type drop-down list, select how you want to be notified:

    • Email

    • Text

    • Phone

    • All

    • Notification (push notification via our mobile app)

    If you selected Email or All, enter an email address in the Email field.

    If you selected Text, Phone, or All, enter a phone number in the Phone field.

  6. If you selected Notification for the Action Type, select the users in the Push Notification User Selection section.

  7. Add alert rules.

    Since a master profile allows for only one alert policy, you will need to build multiple alert rules within one master alert policy that covers all the punch alerts you want to receive.

    1. Click Add in the Alert Rules section at the bottom of the page.

    2. In the Add Alert Rule pop-up window, select LongBreak - Notify if Employee took a long break from the Alert Type drop-down list.

      The Job Parameters change according to the the alert type you choose.

    3. Select the Enabled checkbox.

    4. For LongBreak, leave the default of 15 minutes, or enter the amount of minutes you want to pass before your receive an alert.

    5. Click Apply.

  8. As needed, create more alert rules for this alert policy.

  9. Click Save to save the policy.

  10. Apply the alert policy to the master profile.


Thank you for using Fingercheck. If you have any questions on this article's topic, you can reach out to our team at 1-800-610-9501, or use the chat option below.

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