Fingercheck

Setting up an alert policy will help you manage and stay on top of job, time clock, punching, or schedule issues by email, text, or push notification. 

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Log in to your Fingercheck account as an Administrator.

Click the SETUP tab &gt; Policies &gt; Alert Policies.

1. Log in to your Fingercheck account as an Administrator.
2. Click the SETUP tab &gt; Policies &gt; Alert Policies.
3. Click Add.

Enter a Code and Description that labels the alert.

From the Action Type drop-down list, select what action you would like for notifications. 

1. The options are:
 - Email
 - Text
 - Phone (not used)
 - All
 - Notification

(If you selected Text or All) In the Phone field, enter the phone number to notify.

In the Email field, enter the email addresses to notify. Separate multiple addresses with a comma.

In the Push Notification User Selection section, enter the users you want to notify by push notifications via the mobile app in the Selected Users column.

1. Enter a Code and Description that labels the alert.
2. From the Action Type drop-down list, select what action you would like for notifications. 
 1. The options are:
 - Email
 - Text
 - Phone (not used)
 - All
 - Notification
3. (If you selected Text or All) In the Phone field, enter the phone number to notify.
4. In the Email field, enter the email addresses to notify. Separate multiple addresses with a comma.
5. In the Push Notification User Selection section, enter the users you want to notify by push notifications via the mobile app in the Selected Users column.

- Scroll down to the Alert Rules section, click Add.

1. Set up an alert rule:
 - Scroll down to the Alert Rules section, click Add.

The Edit Alert Rule pop-up window appears.

- From the Alert Type drop-down list, select the appropriate alert. 
 - For example, if an employee clock in late, you would select “InLate”
 - If an employee’s punch photo doesn’t match the profile or identification photo on file.
- Select the Enabled checkbox.
- In the MinutesPassedSchedule field, leave 15 in the field to designate 15 minutes as the time frame during which you want the alert to trigger after the actual infraction has occurred. For example, if your employee is supposed to punch in at 2:00 PM, 15 limits the alert to trigger only until 2:15 p.m.
- (Optional) Select any of the following options to notify your employees of a missed punch:
 - NotifyEmployeeByEmail
 - NotifyEmployeeByText
 - NotifyEmployeeByPush
- (Optional) In the NotifyEmployeeMessage field, enter the message that should appear if you selected a NotifyEmployeeBy option. For example, you might write, “Notify your supervisor/HR for any missed punches.”

Click Save at the bottom of the Alert Policy window.

1. The Edit Alert Rule pop-up window appears.
 - From the Alert Type drop-down list, select the appropriate alert. 
 - For example, if an employee clock in late, you would select “InLate”
 - If an employee’s punch photo doesn’t match the profile or identification photo on file.
 - Select the Enabled checkbox.
 - In the MinutesPassedSchedule field, leave 15 in the field to designate 15 minutes as the time frame during which you want the alert to trigger after the actual infraction has occurred. For example, if your employee is supposed to punch in at 2:00 PM, 15 limits the alert to trigger only until 2:15 p.m.
 - (Optional) Select any of the following options to notify your employees of a missed punch:
 - NotifyEmployeeByEmail
 - NotifyEmployeeByText
 - NotifyEmployeeByPush
 - (Optional) In the NotifyEmployeeMessage field, enter the message that should appear if you selected a NotifyEmployeeBy option. For example, you might write, “Notify your supervisor/HR for any missed punches.”
2. Click Save at the bottom of the Alert Policy window.

Alert policies are used to notify the administrator or supervisor of job, time clock, or schedule actions.

Set up an alert policy