Swap Shifts—Covers and Trades
Requesting coverage
To view the open shifts available, click the SCHEDULE tab.
Select the shift you want to request coverage for.
It must be a shift in the future.
In the pop-up that appears, select the employees you want to ask, and click Request Cover.
Receiving a request
If you receive a request for coverage:
Click the hamburger icon in the top-left corner, and select Schedule Requests.
Open the Team Requests tab and the Cover box.
Click on the request, and click Deny Cover or Accept Cover.
If accepted, this request will then be submitted to the manager or supervisor’s request inbox for approval.
Requesting trades
To view the open shifts available, click the SCHEDULE tab.
Select the shift you want to request a trade for.
It must be a shift in the future.
In the pop-up that appears, select the employees you want to ask, and click Request Trade.
If you receive a trade request:
Click the hamburger icon in the top-left corner, and select Schedule Requests.
Open the Team Requests tab and the Trade sub-tab.
Click on the request, and then click Deny Trade or Accept Trade.
If accepted, this request will then be submitted to the manager's or supervisor’s request inbox for approval.
Watch a short video to learn how to cover and trade shifts.