Fingercheck offers an additional security measure called Two-Factor Authentication (2FA) that requires anyone attempting to log into their account from an unrecognized device to access their email and retrieve a security code to log in.
How to set up two-factor authentication
Log in to Fingercheck.
Click MY ACCOUNT > Preferences.
Scroll down and turn on the Use Two-Factor Authentication toggle.
A code is sent to the email listed in the Email field under the employee's security user profile under Setup > Security > Security User within the Fingercheck system.
In the next pop-up window, enter the code you receive in your email.
Click Continue.
Click Save.
Important! To ensure that you receive the code, make sure that your email is correct in the Fingercheck system. For more information, see How to Change the Email Address on Your Profile.
Can't receive your 2FA code after changing your phone number? Two-factor authentication codes are sent by email, not by phone, so a phone number change has no effect on MFA delivery. The code is sent to the Email Address field on your Security User profile (Setup > Security > Security User) — check or update that field if you're not receiving the code.
Thank you for using Fingercheck. If you have any questions on this topic, you can reach out to our team at 1-800-610-9501 or use the chat option below.