Fingercheck's Pay On-Demand offers employees the ability to control payday. No more waiting for scheduled paychecks. Now, employees can access their earned wages when they want and need them most. Fingercheck will advance the funds to your employees. It won’t affect your cash flow. Pay On-Demand is an excellent alternative to high-interest loans and can help boost employee engagement and morale.
Why offer Pay On-Demand?
Offering Pay On-Demand (POD) allows employees to take control of their finances! Your employees will benefit from POD:
They can access their earned wages when they need them most
An excellent alternative to payday advances and other predatory lenders
An affordable fee of $2.99 per transaction
Fingercheck will automatically process repayments with the next regularly scheduled payroll cycle.
Boost employee engagement and morale
You will benefit from allowing Pay On-Demand
Fingercheck advances the funds to your employees, so there is no impact to your business cash flow
All calculations and adjustments are handled automatically
Employee loyalty, retention, and satisfaction
Benefit employees with no extra work!
Enable Pay On-Demand
As an administrator, you must enable the Pay On-Demand (POD) feature for your employees if you want them to access the feature. POD doesn’t add any work to your payroll administrators—all calculations are adjusted automatically. Your employees may request up to 50% of their earned wages for the current pay period, or $1,000 per pay period as POD. All customers are eligible to sign up after three months with Fingercheck.
Log in to Fingercheck as an Administrator.
Click the PAY ON-DEMAND tab.
Select Apply Now.
4. You will receive an email after we review your application.
5. Banking & Risk department will review your enrollment request and confirm POD is set up in your account within 1-2 business days.
Once you're approved for POD, log in to Fingercheck and complete your POD setup.
Complete POD setup
Click Start Setup.
Select your settings.
Will the employer or employee pay the service fee of $2.99, per transaction?
Will enrollments be approved manually or automatically?
Will transactions be approved manually or automatically?
Check the box if the employee’s supervisor should receive a notification for each transaction (optional).
Select if an additional user should receive a notification for each transaction.
Select how you would like to calculate the employees' available balance.
Click Review and Sign.
Electronically sign to accept the terms and conditions.
Click Sign and Accept.
After POD setup
Once POD is activated in your account, your employees can request to enroll in POD and you can approve or deny the employee’s POD request.
Fingercheck will advance the funds to your employees, so cash flow won't be affected.
There is no monthly cost for the service; note that a $2.99 fee for each approved request will be applied once payroll is processed. You can choose to pay this fee for employees or have them cover it themselves.
The Pay On-Demand will appear as a deduction on the employee’s upcoming normal paycheck. You can customize the POD feature, such as notifying a supervisor of the request or automatically approving all requests.
POD enables employees to access earned wages anytime and provides peace of mind in the event of an unexpected expense.
Pay On-Demand dashboard
The Pay On-Demand (POD) dashboard has all the details you need to know about remaining credit, completed and pending enrollments and payouts, and a history of employee transactions.
Access the POD dashboard
Login to Fingercheck as an Administrator.
Select Pay On-Demand.
Pending enrollments, payout requests, and credit limits are immediately shown at the top of the POD dashboard.
The Credit Limit is the maximum amount of money that all employees can submit for POD. This limit is determined by the average of the last four payrolls processed.
Transactions
Transactions show active requests, such as pending requests and transactions.
Pending Requests are those that the admin must either approve or reject.
Pending Transactions are requests that the admin has approved and are awaiting the ACH processor to process. The admin or employee can still cancel the request as long as it is still pending.
Processed Requests are requests that have been processed and can no longer be canceled by the admin or employee. Processed requests are viewed under Request History.
Pending Requests
Pending Requests are POD requests that the admin can approve or decline. The Pending Requests show employees, the amount requested, and the date and time the request was submitted.
Employees can cancel their POD request while the request is still pending.
Please note: If you have auto-approval set up for transactions, Fingercheck will automatically approve POD requests within five minutes from when the request is submitted.
Pending Transactions
Pending Transactions are POD requests that have been approved by the admin and are waiting to be processed by the ACH processor.
Pending Transactions shows the same information as Pending Requests, along with the service fee amount and who will pay it, the payout method (direct deposit account, PayCard, etc.), and the date and time the transaction was received.
Employees can cancel their POD request while the transaction is still pending.
Transaction Status
You can view the status of each transaction. Pay On-Demand transactions can be canceled by either you or the employee at any time before the start of the transaction processing.
Request History
Request History shows employees who have requested Pay On-Demand with the amount, date paid, and who paid the service fee.
Enrollment Requests
Enrollment Requests lists employees who have enrolled or submitted a request to enroll in Pay On-Demand.
Active Requests shows employees who have submitted a POD enrollment. You can approve enrollment requests by selecting Approve. Or select Decline to not approve the employee's POD enrollment.
Please note: If you have auto-approval set up for enrollments, Fingercheck will automatically approve POD enrollment requests within five minutes from when they are submitted.
Request History shows employees who have submitted POD enrollments. Employees that have been approved for POD enrollment will show a green checkmark. You can unenroll employees from POD by selecting Unenroll.
For employees who previously had their POD enrollments declined, you can approve their enrollment by selecting Enroll.
You can view the employee's available balance from this screen by clicking Display Balance.
Pay On-Demand settings
Pay On-Demand settings can be accessed from the Pay On-Demand dashboard. The settings allow you to control how Pay On-Demand works:
The transaction fee ($2.99) can be covered by you or paid by the employee
Employee enrollment requests can be approved manually or automatically
You can choose to receive notifications for POD enrollments
Employee transaction requests can be approved manually or automatically
You can choose to receive notifications for transaction requests
Choose to notify an employee’s supervisor for each transaction request
Add an additional user to receive a notification every time an employee submits a POD request
Access the POD settings
Login to Fingercheck as an Administrator.
Select Pay On-Demand.
Click Settings.
Select the desired options:
The transaction fee ($2.99) is paid by the company or employee
Employee enrollments approval
Transaction approval
Pay On-Demand notifications
Calculation method
Last paycheck period end: Allows employees to request their earned wages from the first day of the last pay period that has ended but has not been processed yet through the day their next paycheck is processed.
Current period begin date: Allows employees to request their earned wages from the first day of the current pay period through 11:59 p.m. ET on the last day of the current pay period.
Click Save.
Limits
Under the Pay On-Demand Settings, you can view your current limits for the following:
Maximum amount per transaction
Minimum amount per transaction
Employee credit limit
Division credit limit (limit may differ for your company)
Available wage percent limit
You can submit a request to change your credit limit. Fingercheck will review this request and reach out to discuss it further.
Available wages and limits
Pay On-Demand (POD) allows employees to request a payout of their earned wages at any point throughout the pay period. Employees can access their earned wages as soon as the hours they worked are posted to their timecard.
So if an employee works on Monday, they can submit a POD request either on that same day after clocking out or on the following day.
It's important to note that POD transactions can be initiated for the prior pay period right up until the payroll for that period is processed. For instance, for the pay period spanning from Sunday through Saturday, employees can access their available wages up until the moment the payroll is processed, which is typically the following Wednesday.
As an example, employees have until the payroll is processed on 10/11 (for a check date of 10/13) to access their available wages for the pay period between 10/1 and 10/7.
Employees can tap into their earnings, accessing either half of their earned wages or a maximum of $1,000. Each POD transaction is capped at $200. They have the flexibility to submit multiple POD requests until they reach their available wage limit of $0.
Approve Pay On-Demand requests
Fingercheck allows you to auto-approve all POD requests or approve them on a case-by-case basis. If you choose to accept each request individually, you will get email notifications and alerts in the app.
Log in to Fingercheck as an Administrator.
Click the PAY ON-DEMAND tab.
Select the Enrollment Requests tab.
To approve enrollment requests, click the Approve button for the employee under the Enrollment Requests section.
To approve payment requests, click the Approve button for the employee under the Pending Requests section.
6. Once you approve the POD request, the employee will receive an email notification. If the employee uses a pay card, the funds are deposited within 15 minutes. If the employee uses direct deposit, the funds are deposited the next business day.
Auto-approve enrollments and requests
Automatically approve enrollments and requests. This feature is helpful if employees tend to request transactions on weekends and holidays so that they can get the funds quickly without approval delays.
Auto-approvals can be set up under POD settings.
If you have auto-approval setup, Fingercheck will automatically approve POD enrollments and requests within five minutes.
Login to Fingercheck as an Administrator.
Select Pay On-Demand.
Click Settings.
Select the desired options:
Automatically approve employee enrollments
Automatically approve transactions
Click Save.
Click OK to notification that all pending enrollments and transactions will automatically be approved.
When approvals are set to automatic, the POD dashboard will no longer show Pending enrollments and Payout Requests.
Any pending enrollments and transactions will automatically be approved when auto-approval settings are saved.
Cancel a transaction
There are times when you may need to cancel a transaction. The transaction can be canceled at any time up until processing.
Please note: If you have auto-approval set up for transactions, Fingercheck will automatically approve POD requests within five minutes.
Login to Fingercheck as an Administrator.
Select Pay On-Demand to access the POD Dashboard.
Under Pending Transactions locate the employee transaction that should be canceled.
Click Cancel.
Click Yes cancel transaction to confirm you want to cancel this transaction.
FAQs
How does Fingercheck determine the credit limit?
Fingercheck takes the average net pay from the last four payrolls processed with Fingercheck to determine the credit limit for each company.
What happens when my credit limit is reached?
No more POD transactions can be approved, and employees will receive a pop-up to contact their admin.
How can I increase the POD credit limit?
You can submit a request to change your credit limit from the POD settings page under the Limits tab. Fingercheck will review this request and reach out to discuss further within 2 business days.
How much can my employee request through Pay On-Demand?
Employees can access up to 50% of their earned wages for the current pay period, with a default maximum of $200 per transaction.
Can employees get themselves into trouble with Pay On-Demand?
Fingercheck’s Pay On-Demand is a secure alternative to riskier and more expensive approaches available to your employees for accessing early pay, like payday loans and high-interest credit products. Pay On-Demand provides employees with quick access to their net pay within 24 hours at an affordable rate of $2.99, per transaction.
Will there be any changes to my payroll process?
No, your payroll process will remain the same.
How can I update who receives notifications?
You can update who receives email notifications in POD settings.
Why can't employees living in Connecticut or Nevada enroll or submit for POD?
State regulations prohibit this type of lending to residents of these states.
How long does it take to receive my Pay On-Demand funds?
If the employee uses the Fingercheck Payroll Debit Card, they will receive their POD in as little as 15 minutes. If the employee selects direct deposit, they will receive their funds on the next business day as long as the POD transaction is approved by 8:45 p.m. (EST).
Why is my employee's Pay On-Demand balance $0?
There are a variety of reasons why the Pay On-Demand balance may be $0. A few reasons are listed below:
The employee is new and has not received their first paycheck.
The employee still needs to add a bank account to your direct deposit setup.
The employee has not worked this week or during the current pay period.
The employee has reached your available credit limit for the current pay period.
How does the Pay On-Demand appear on the employee’s pay stub?
Pay On-Demand transactions will appear as a deduction on their next regularly scheduled check date.
Want to know more about Pay On-Demand? Check out the Pay On-Demand tutorial.
We aim to ensure your employees have a positive experience with Fingercheck. To achieve this, we have the article listed below to provide assistance and guidance.