How to Run Background Checks

Running background checks through Fingercheck helps make your hiring process easy.

Jeffrey Mo avatar
Written by Jeffrey Mo
Updated in the last 15 minutes

Fingercheck offers background checks through our trusted partner, Sapphire. You can easily order and start background checks for job applicants and existing employees in Fingercheck. You can find background checks under Hiring.

Enable the background checks

Background checks are not automatically included in Fingercheck 360 and 360 Plus plans. If you would like to use the service, contact the Support Team or your sales rep for assistance.

Prerequisites for background checks

  1. Create a job opening in Fingercheck (go to HIRING > Job Openings).

    To ensure the background check can be run, make sure to complete these fields:

    • Job Title

    • Job Status: Set to Open.

    • Hiring Lead: This person is notified when an applicant applies and when the background check results are available. The hiring lead must be a Supervisor or Administrator in Fingercheck.

    • Job Questions section at the bottom: Select SHOW and REQ for the following fields:

      • Address

      • Background Check Permission

  2. Post the job on various career websites or email the job link to the candidate from Fingercheck.

    To email the job posting:

    1. Go to HIRING > View Career Websites.

    2. Select the job.

    3. Copy the URL in the address bar, and email it to the applicant.

Run a background check

  1. Go to HIRING > Applicants.

  2. Click the hamburger icon for the applicant, and select Run Background Check.

  3. In the pop-up window that appears, select a provider, and click Continue.

  4. Select the plan you want to order, and click Order Now.

  5. The background check agency will bill you according to the plan you select.

  6. The applicant will then receive an email with a link to their email on file to obtain their permission, important personal information, and Social Security number and complete the process.

  7. The invite remains open for 7 days and reminds the employee multiple times a day.

  8. When the results of the background check are available (within 5 to 7 business days), the hiring lead receives an email notification. If the applicant has no records, you might receive feedback right away. If you are running a county or statewide search, it could take a little longer.

  9. In Fingercheck, the applicant’s status is automatically updated to Background Check Complete.

View a completed background check

  1. Go to HIRING > Applicants.

  2. Click the hamburger icon for the applicant, and select View Background Check.

Hire the candidate

  1. Go to HIRING > Applicants.

  2. Click the applicant’s name to open the applicant’s details page.

  3. Click Hire.

Thank you for using Fingercheck. If you have any questions on this article's topic, you can reach out to our team at 1-800-610-9501, or use the chat option below.

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