Fingercheck provides background checks with our trusted partner, Sapphire. With Fingercheck, you can easily order and start background checks for job applicants and existing employees. You can find background checks under Human Resources.
Add background checks
Fingercheck 360 and 360 Plus plans do not automatically include background checks. If you would like to use the service, contact the Banking and Risk Team.
Sign up
Signing up is simple, just go to the Human Resources tab
Select Background Checks.
Click the Get Started button.
4. Or go directly to https://sapphirecheck.com/fingercheck-id.
5. Or through the Service Desk, which opens up https://sapphirecheck.com/fingercheck-id in a new tab.
6. Sapphire will contact you via email, you sign the agreement, and create a Sapphire account.
7. We'll add the feature to your account after Sapphire notifies us.
Run a background check from Human Resources
Navigate to the Human Resources tab.
Select Background Checks
You will land on the Background Checks Dashboard.
Click on Run Background Check.
5. Select either employee or applicant.
6. Select the people you want to run a background check on.
7. Choose the package that best suits your needs.
8. Confirm on the next page by clicking Order.
9. Sapphire will bill you according to the plan you select.
10. The applicant will then receive an email with a link to their email on file to obtain their permission, important personal information, and Social Security number and complete the process.
The invite remains open for 7 days and reminds the employee multiple times a day.
After 7 days, the invite will be closed and the link will no longer be functional. If you still require the background check, you must order a new one.
Employee's email from Sapphire
11. When the background check results are available (within 5 to 7 business days), the administrator receives an email notification.
12. If the applicant has no records, you might receive feedback right away. If you are running a county or statewide search, it could take a little longer.
In Fingercheck, the applicant’s status is automatically updated to Status: Completed.
After the background check is complete, you will be charged.
Run a background check from Hiring
Navigate to the Hiring tab.
Select Applicants
Click the hamburger icon for the applicant, and select Run Background Check.
4. You will land on the Background Checks Dashboard.
5. Click on Run Background Check.
6. Select the people you want to run a background check on.
7. Choose the package that best suits your needs.
8. Confirm on the next page by clicking Order.
9. Sapphire will bill you according to the plan you select.
10. The applicant will then receive an email with a link to their email on file to obtain their permission, important personal information, and Social Security number and complete the process.
The invite remains open for 7 days and reminds the employee multiple times a day.
After 7 days, the invite will be closed and the link will no longer be functional. If you still require the background check, you must order a new one
Employee's email from Sapphire
11. When the background check results are available (within 5 to 7 business days), the administrator receives an email notification.
12. If the applicant has no records, you might receive feedback right away. If you are running a county or statewide search, it could take a little longer.
n Fingercheck, the applicant’s status is automatically updated to Background Check Complete.
After the background check is complete, you will be charged.
View a background check status
You can find the background check dashboard in Human Resources.
Navigate to the Human Resources tab.
Select Background Checks
You will land on the Background Checks Dashboard.
Next to the employee or applicant’s name, you will see the status column:
Pending
Completed
You can view the status in the appropriate tab: Employees > Completed or Pending and Applicants > Completed or Pending.
6. When you hover over the document icon, you can see the status and background check plan type.
7. Once the background check is completed, you can view the completed background check by hovering over the document icon and clicking “Open in new tab.”.
8. In the new tab, you will see the completed background check.
Sample background check results
Who can see the background check?
Administrators must have the security role rights enabled to view background checks.
It is in Setup > Security Roles > Setup.