In a perfect world, everyone would show up to work on time, no one would leave early, and employees would never deviate from their assigned schedules. However, life is far from predictable and the same applies to people. With exception policies, Fingercheck makes it easy for you to keep track of employees who arrive and leave early or late.
Fingercheck offers many exception types that flag many kinds of abnormal punches, whether it be missing in or out punches, unscheduled punches, or over/under hours punches. These exception types work in combination with your employees' schedule policy to determine when to trigger. To avoid inundating your screen with information you don't need, you can set up the exception policy to tell Fingercheck which ones you want to use.
Exceptions will appear in a few places within Fingercheck, including your main Dashboard, on the employee's time cards, and on some reports.
In this article, you will learn:
How to set up an exception policy for early and late exceptions
Log in to your Fingercheck account as an Administrator.
Click the SETUP tab > Policies > Exception Policies.
Click Add.
In the Code field, enter a label for your policy.
In the Description field, enter a short description.
From the Exception Type drop-down list, select a type for your policy: InEarly, InLate, OutEarly, or OutLate.
For example, if you select InEarly, the exception is triggered whenever the target employees punch in before their schedule policy's assigned Start Time.To adjust how urgent the exception appears on your dashboard, select one of the following options from the Exception Severity drop-down list:
Low
Medium
High
Selecting High displays the exception in red on the dashboard.
Click Save.
How to properly set the schedule policy and master profile for exceptions
For your exception policy to take effect and be useful, make sure that the employee's schedule policy is set up properly. Specifically, in the Window fields (shown below), specify how many minutes before or after the scheduled start and end time should be flagged as an exception. After you have set your limits, the system will know when to trigger an exception according to the minute window times you have set. For more information, see How to Create a Schedule Policy.
Once you've checked over your schedule policy, open your employees' profile (on the EMPLOYEES tab) to verify whether the start date of their master profile (at Personal > Profile) matches the start date of your exception policy.
Thank you for using Fingercheck. If you have any questions on this article's topic, you can reach out to our team at 1-800-610-9501, or use the chat option below.